OS4 Techno Inc. - Infrastructure

Zone de Texte: We realize the customer vision

Infrastructure and call center

Call center

Managing the infrastructure

Infrastructure

OS4 Techno's infrastructure management mainly involves server management, data processing center management, network management, technical support, as well as operations continuity and disaster recovery management. Customer applications availability is guaranteed by using a multidisciplinary team able to meet our customers' various needs.

The management approach that we recommend allows reducing and transferring a part of your technological risks, while reducing your costs and control over decisions concerning your technological directions. All within the framework of an agreement that offers superior flexibility and quality.

By using our infrastructure management services, our customers benefit from the following:

· Access to new technologies;

· The benefit of a fixed price and the guarantee of a level of quality throughout the contract;

· Assistance from a multidisciplinary team;

· AS/400 experts

· UNIX and NT technology

· Network administrator

· Certified Microsoft experts

· DBA (Oracle, DB2,MS-SQL, others)

· Etc...

· SLA service management

· Escalation Procedure